Customer Feedback and Reviews

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Jacinta E.
Very pleased with my product, the quality and delivery time. The staff were amazing when helping me out with delivery options and even took the packaging away for me. Very please and will definitely be purchasing from this company again!

Julie S.
Very happy with product and it's description. Loved the hand written card & Minties in the box. Was a nice touch. I will definitely use them again.

Sharon H.
Directly to you have an easy to use online shop, their prices and product are described well. The shipping was incredibly efficient and a very good cost. The communication from the company was consistent and excellent, as well as the item arriving with secure packaging and in pristine condition. The note and sweets in the bottom of the box were a really lovely finish to your service. Thank you.

Ishka M.
Directly2U were exceptional in their conduct of business. I was a bit confused and they helped me with accurate and clear advice and my purchase was delivered to my door, as promised. The staff were wonderful and I'd highly recommend them.

Sandy D.
Easy to use website. Products were well priced and arrived quickly

Jac M.
This is my second year as a customer. Still great products at great prices. Friendly and efficient staff.

Peter S.
Great service in all respects from D2U: Link came through Gumtree when I was looking for a wheelbarrow and this led me to the D2U web site. The site itself is very clean and friendly and offers delivery or pickup as well as online payment options.
I paid online and then picked the item up in Belmont. Once again, courtesy and customer service were paramount and easy. Well done! And the wheelbarrow is GREAT!

Kellie F.
Fantastic customer service. I order some cushions over the weekend and got a call on Monday from Mia to let me know there might be a couple of days delay in shipping due to items not being in closest warehouse. It wasn’t a problem for me, they weren’t urgent but the fact Mia called just to let me know was great service. Cushions arrived and are perfect, will be telling everyone about how great Mia and the company are.

Ordered chair pads which arrived swiftly and look

Department of snails Snails rock
Hi there! We just purchased a bar table today! It was delivered to us within an hr, when we run into trouble putting it together we had help again within an hr! I can’t THANK YOU INOUGH FOR YOUR HELP! BEST SERVICE EVER!! MANY THANKS AGAIN!!!

Bateup C.
Brilliant Customer Service, quick delivery and the product was way better than advertised. Really happy.

MM T3011
Thank you for the prompt service and speedy delivery. I received the workwear jacket today and it's just as advertised. The minties were delicious too. :)

Steven L.
Ordered chairs online and was available for pick up within 2 days in Melbourne. Customer service was accommodating to my schedule and super friendly. Would recommend!

Barnabas T.
Great product, very efficient with delivery and communication!

Evanescents Independent Scentsy Consultant
Had trouble ordering online on a Sunday and they were quick to reply via email to get my order processed. Very happy with the service and follow up. Great product too!

Ida O.
Excellent service and friendly assistance! Thank you

Joanne G.
Really happy with the quality & price of the chairs & quick delivery.

David B.
Very easy ordering process and the delivery arrived the next business day. Very happy with this purchase.

Justine S.
Quick and easy to deal with. Opted to collect my order. Polite and loaded it into the car for me.

Lisa v. d. W.
Great price and delivery arrived super fast!!